Privacy Policy

Effective Date: 01 May 2024

Introduction
Omnidynamics - Unipessoal LDA (“Omnidynamics”, “we”, “us”, or “our”) is committed to protecting the privacy of our clients, users, and any individuals whose personal data we process. This Privacy Policy outlines our practices for collecting, using, maintaining, protecting, and disclosing personal information.

Information We Collect
We may collect the following types of information:
Personal Identification Information: Name, email address, phone number, postal address, and other similar contact data.
Professional Information: Job title, company name, and related professional details.
Technical Information: IP address, browser type, operating system, and access times.
Usage Data: Information about how you use our services, including the pages visited, links clicked, and other interaction data.
Other Information: Any other information you provide to us voluntarily.

How We Collect Information
We collect information in the following ways:
Directly from You: When you provide it to us, such as when you fill out forms, subscribe to our services, or communicate with us.
Automatically: As you navigate through our website and services, we may use automatic data collection technologies to collect information about your equipment, browsing actions, and patterns.
From Third Parties: We may receive information about you from third parties, such as business partners and service providers.

How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide, maintain, and improve our services, including our multi-agent AI systems and other offerings.
Customer Support: To respond to your inquiries and provide customer support.
Communication: To communicate with you about our services, updates, and other relevant information.
Personalization: To personalize your experience and tailor our services to your preferences.
Security: To protect the security and integrity of our services and your information.
Compliance: To comply with legal obligations and enforce our policies.

Data Protection and Security
We implement a variety of security measures to maintain the safety of your personal information:
Anonymization: Replacing identifiable information with pseudonyms or generic identifiers before processing.
Encryption: Using TLS/SSL for data in transit and AES-256 for data at rest.
Access Controls: Implementing role-based access control (RBAC) systems to ensure only authorized personnel have access to sensitive data.
Audit Logs: Maintaining detailed logs of data access and regularly reviewing them to detect unauthorized access.
PII Detection and Redaction: Using automated tools to scan and redact personally identifiable information (PII) before processing.

Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once the retention period expires, we will securely delete or anonymize your data.

Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
Service Providers: We may share information with third-party service providers who assist us in operating our services, conducting our business, or serving our users.
Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

Your Rights
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Rectification: You can request correction of any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information under certain circumstances.
Restriction: You can request the restriction of processing of your personal information.
Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
Objection: You can object to the processing of your personal information for direct marketing purposes.

To exercise these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:

Omnidynamics - Unipessoal LDA
Rua Conde Carvalhal 111E9060-012 Funchal, Madeira Island, Portugal
Email: data@azin.ai